After you, your family and the assessment team have made a decision concerning the correct level of care, you or your loved one will be given information about how to contact a Fairbanks financial counselor. The final cost of treatment is determined by the level of care required, the length of participation and specific medical treatment required. Fairbanks offers a variety of payment options for treatment services.
Patient Financial Information
If you have questions about your account, need financial assistance, or need to send in financial information online, please email us at FairbanksFinancialInquiries@ecommunity.com.
We will do as much as possible to get you or your loved one the treatment you deserve.
Insurance policies and benefits can vary based on the type of treatment needed. Insurance accepted at Fairbanks includes:
Fairbanks is one of the first facilities to be designated as a Blue Distinction Center for Substance Use Treatment and Recovery by Anthem Blue Cross and Blue Shield.
Please contact your insurance company to confirm your in-network benefits. Call the customer service number on the back of your insurance card for specific coverage information. To assist you when contacting your insurance company, we have compiled an Insurance Worksheet with important questions you may want to ask about your benefits.
Learn how the Mental Health Parity and Addiction Equity Act (MHPAEA) applies to seeking substance abuse treatment and recovery services.
Self-pay discounts and payment plans are available to individuals who do not have insurance coverage, whose coverage for addiction treatment services is limited or who want to pay privately. Review our Self-Pay Collection Guidelines and Self-Pay Discount.
Patient Financial Assistance
Consistent with the mission and values of Fairbanks, we will work to provide some financial assistance for individuals needing care. Review our Financial Assistance/Charity Care Policy here.
Prices for treatment and medications used at Fairbanks may be found here. Please note that prices do not necessarily equal your out-of-pocket costs. If you have health insurance, your out-of-pocket costs may be much lower. Check your insurance policy or speak with your insurance company to determine your share of costs.