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Job Opportunities at Fairbanks

We are currently looking to fill the following position.


Inquiry Case Manager

Department: Access Center
Duties:
  • Must be able to work with clients in crisis and make rapid independent decisions to assist in the triage of clients as they present for assessment. 
  • Responsible for conducting a full inquiry on behalf of any client seeking Fairbanks’ services which includes verifying demographic and insurance information and scheduling assessment appointments. 
  • Will obtain insurance benefit information and will obtain insurance precertification as needed.
  • Conduct follow-up calls to individuals who have cancelled or failed to keep their scheduled appointment as well as follow-up calls to those who have made an initial contact but have not yet called back to schedule an assessment appointment.
  • Compile monthly statistics on follow-up calls.
  • Additional responsibilities include the compilation of other department statistical reports as needed, chart audits and admitting duties as assigned.
     
Minimum Requirements:
  • Bachelor’s Degree from an accredited college or university in social work, psychology, counseling, addiction or other Human Service field.
  • State addiction certification  preferred.
  • Minimum of two years work experience with chemical dependency. 
  • Demonstrated experience with customer service, inquiry, sales or related background. 
  • Computer experience required, proficiency in excel preferred.
  • Must have strong written and verbal skills as well as strong organizational skills.
Hours:
  • Part Time
  • Every other Saturday and Sunday


If you are interested in applying for this position please submit your resume HERE.

If you prefer to mail your resume please send it to:
Fairbanks
Attn: Human Resources
8102 Clearvista Parkway
Indianapolis, Indiana 46256

Thank you for your interest in working at Fairbanks.


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United Way of Central Indiana Fairbanks Alcohol and Drug Treatment
8102 Clearvista Parkway, Indianapolis, IN 46256-4698
For more information call 317-849-8222, 1-800-225-4673 or Email. Privacy Information